FAQs 14 answers
Fencing and Balustrade FAQs
Straight answers to the questions we are asked most about quotes, materials, planning and care. Can't see yours? Call 1300 311 950.
Quotes and buying
Yes. We visit at no cost or obligation, measure the area and give you a written quote with advice on your options. See prices and quotes for what affects the cost.
Often, yes. Tell us the rough length, the type of fence and the setting, and we can usually give an indicative price based on previous jobs. The written quote after the measure is the figure to rely on.
Yes. We can supply everything you need to install it yourself, or design, supply and install it for you. We recommend professional installation, because the way a fence is installed affects how it performs over time and whether it meets the rules.
Yes. As well as homes, we fence business and strata properties, including security fencing and gates. Choose the closest service in the form and tell us about the site.
Materials and colours
Safety glass, stainless steel, powder-coated aluminium and powder-coated pre-galvanised steel. Each suits different settings and looks; we talk through the options at the measure.
Yes. Powder coating is part of the price, not an extra.
Most colours can be matched to suit your existing house colours. Bring a sample or tell us the colour name when you enquire.
Where a fence will be splashed by salt water or pool chlorine, we recommend aluminium or stainless steel. How long pre-galvanised steel lasts depends on the setting it is used in, so ask us about yours.
Planning and installation
Heights are set by the rules for the area being fenced: the pool barrier rules for a pool fence, and the building rules for a balcony, deck or stair. Tell us what you are fencing when you enquire. The NSW Government explains the pool rules in Owning a pool or spa: your obligations (opens in a new tab).
It is not essential to install posts before tiling, but drilling after the tiles are laid carries a small risk of damaging one or two. If the area has waterproofing layers, take advice from your builder or waterproofing professional first.
There is no single answer: panel length depends on the fencing system, the material, the height and the site. The panel layout for your fence is worked out when it is measured.
It depends on the glass thickness, the fixing system and the site. The layout is worked out for your fence when it is measured.
Care and maintenance
Yes. An occasional wipe with soapy water keeps the shine. Outdoors, stainless steel can develop light surface marks known as tea staining, which come off with a suitable stainless cleaner.
Follow the care guidance for your product and finish. As a general guide, powder-coated finishes are cleaned with fresh water, a mild detergent and a soft cloth, more often near the coast or a pool, and abrasive cleaners or solvents can damage the coating.
Still have a question?
Two quick steps. We will be in touch to talk it through and arrange a free on-site measure if you would like one.
- 1300 311 950
- info@de-fence.com.au
- Mon to Fri 6am to 6pm
Sat and Sun 7am to 5pm
Photos of the area help us answer site-specific questions. Email them to info@de-fence.com.au after you send your enquiry.
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